ALL NON-CUSTOMIZED ITEMS CAN BE CANCELLED EITHER BEFORE SHIPMENT OR WITHIN 8 HOURS AFTER PAYMENT CONFIRMATION. ONCE YOUR ORDER IS SHIPPED (CARRIER NAME AND TRACKING NUMBER PROVIDED), CANCELLATIONS WILL NO LONGER BE ACCEPTED.

FOR CUSTOMIZED PRODUCTS:

• IF YOU REQUEST CHANGES TO DESIGN/SIZE AFTER PRODUCTION BEGINS OR AFTER 8 HOURS, YOU WILL BE RESPONSIBLE FOR 30% OF THE PRODUCT PRICE
• NO CANCELLATIONS ARE ALLOWED ONCE CUSTOMIZED ITEMS ARE SHIPPED

ADDITIONAL NOTES:

• A 6% PROCESSING FEE APPLIES TO ALL TRANSACTIONS (NON-REFUNDABLE DUE TO PAYMENT GATEWAY CHARGES)
• FRAUD PREVENTION: NO REFUND OF THIS FEE WILL BE ISSUED FOR IMMEDIATE CANCELLATIONS WITHOUT VALID REASONS

IF YOU HAVE A LEGITIMATE REASON FOR CANCELLATION, PLEASE REACH OUT TO US. WE'RE HAPPY TO ASSIST AND WILL REFUND YOUR ORDER IN FULL.